Operational diagnostic · $497 one-time

Your Providers Shouldn't Have to Work Until Bedtime to Finish the Workday.

A full schedule is not always an efficient schedule. We analyze how appointments, administrative workload, provider capacity, and productivity interact — then build a more sustainable operating model around your providers.

A structured operational diagnostic of your scheduling model, provider capacity and productivity data — delivered as an executive findings summary with a proposed scheduling structure and a provider productivity dashboard framework.

A full schedule is not the same as a working schedule

Most scheduling models are built to maximize booked slots. They rarely account for appointment complexity, documentation time, medication refills, patient messages, results review, or the administrative work that sits between visits.

The result is predictable: the template looks productive, access still feels tight, and providers finish the workday at home. Leadership sees inconsistent productivity across providers without clear data explaining why.

This analysis looks at how appointments, administrative workload, provider capacity and productivity actually interact in your organization — then proposes a scheduling structure built around capacity providers can sustain.

Who this is for

  • Providers routinely finishing documentation after hours or on weekends
  • Schedules designed primarily for maximum volume rather than sustainable capacity
  • Complex visits stacked together with no allowance for visit difficulty
  • No protected administrative time built into provider templates
  • High provider burnout, dissatisfaction or turnover risk
  • Inconsistent productivity across providers with no clear explanation
  • Leadership lacking clear, comparable provider-performance data

What the analysis delivers

Provider schedule & template review

A detailed review of current templates, session lengths, slot logic, blocks and overbooking rules across each provider and location.

Appointment-type & capacity analysis

How appointment types, complexity mix and durations are distributed — and where the template assumes capacity that does not exist.

Provider productivity KPI framework

A defined set of provider productivity and access measures with definitions, data sources and review cadence.

Customized productivity dashboard framework

A dashboard structure your team can build and maintain, showing provider productivity, utilization and access at a glance.

Administrative workload review

Medication refills, patient messages, results review, documentation and other administrative work — where it lands and what it costs in provider time.

Scheduling optimization recommendations

Practical changes to templates, appointment types, blocks and protected administrative time, sequenced by effort and impact.

Proposed scheduling structure

A recommended template model built around sustainable provider capacity rather than maximum bookable slots.

Access, utilization & opportunity identification

Patient-access, utilization, productivity and potential revenue opportunities identified from the operational data reviewed.

Executive findings & recommendations summary

A written summary for owners, administrators and leadership: what was found, what it means, and what to do first.

The analysis identifies workflow, capacity, access, productivity and potential revenue opportunities. It does not guarantee revenue, and results depend on what your organization implements.

How it works

  1. STEP 1

    Purchase the analysis

    Reserve the engagement at a one-time $497 fee. You receive intake instructions immediately after purchase is confirmed.

  2. STEP 2

    Complete intake

    Share non-PHI operational scheduling and productivity information: templates, appointment types, hours, volumes and current challenges.

  3. STEP 3

    Analysis & framework development

    Shayna reviews the operating model and develops the capacity analysis, productivity dashboard framework and scheduling recommendations.

  4. STEP 4

    Findings delivered

    You receive the executive findings summary, proposed scheduling structure and recommended next steps.

Do not submit PHI or any patient-identifiable information. Share operational and aggregate scheduling data only — templates, appointment types, hours, volumes and productivity measures.

$497 · One-time engagement fee

Start the provider analysis

Complete the intake below to reserve the engagement. Online card checkout is not live yet — you will receive payment instructions and confirmation by email, and the analysis begins once payment is confirmed.

Questions? Contact Shayna at shayna.healthops@gmail.com.

Do not submit PHI or any patient-identifiable information. Share operational and aggregate scheduling data only — templates, appointment types, hours, volumes and productivity measures.

File uploads are not accepted through this form. If a de-identified schedule template would help, mention it here and secure transfer instructions will be shared by email — never send patient-identifiable data.

Questions about the analysis

Is this a template or a downloadable product?
No. This is a consultant-performed operational analysis of your specific scheduling model, capacity and productivity data, delivered as a written executive findings summary and dashboard framework.
Do you need access to our EMR or patient data?
No. The analysis uses de-identified, aggregate operational information only — templates, appointment types, hours, volumes and productivity measures. Do not submit PHI or patient-identifiable information.
Will this guarantee additional revenue?
No. The analysis identifies workflow, capacity, access, productivity and potential revenue opportunities. Results depend on what your organization chooses to implement.
What happens after the analysis?
Many organizations implement the recommendations themselves. If you want help executing, the findings scope directly into a Practice Operations Diagnostic or an implementation and advisory engagement.