Shayna Sevilla

Shayna Sevilla is a healthcare operations consultant and business development advisor with 11+ years of experience supporting hospital-based departments, independent physician practices, specialty clinics, and multi-site healthcare organizations.

Her experience spans primary care, internal medicine, radiology and molecular imaging, dermatology, podiatry, and pain and rehabilitation. Her recent leadership experience includes supporting operations across seven primary care locations, partnering with 11 providers, and helping coordinate more than 20 clinical and administrative team members.

Throughout her career, Shayna has worked alongside physicians, advanced practice providers, executives, managers, and frontline teams to support staffing and scheduling, patient access, workflow improvement, provider collaboration, revenue-cycle processes, SOP development, EMR implementation, performance reporting, referral development, and executive project execution.

Through SAS Health Ops, she helps healthcare organizations translate operational and growth priorities into structured systems, practical implementation plans, and sustainable business-development processes.

Everything on this site — the free Health Check, the Practice Operations Toolkit, the Diagnostic — comes directly out of that operational experience. Nothing here is theoretical.

Operations problems are rarely a motivation problem. Practices get stuck because the work was never designed — it accumulated. So the work starts with what is actually happening rather than what the org chart says, and with the people doing the task rather than only the people reporting on it.

Recommendations are only useful if a busy team can execute them. That means fewer priorities, named owners, a defined sequence, and a measure that shows whether the change held. Shayna is a healthcare operations executive and advisor, not a clinician: the work is operational, administrative and strategic.

SAS Health Ops exists because most physician-owned and growing practices need that executive-level operations capability well before they can justify hiring it full time. The firm is based in Michigan, United States and works with organizations nationally, remote-first.